The project went live on 8th April 2019 - only six months after implementation began.
Not only was the entire project delivered 33% quicker than the scheduled nine-month timeframe, but also it was delivered without incurring any additional cost.
Now, Dublin Chamber has full member engagement functionality including event management and booking, invoicing capability, room bookings and membership directory. Through the platform, the Chamber is also able to fulfil its role as the national guaranteeing association for ATA Carnets in Ireland – the provision of international customs and temporary export-import documents – a bespoke function that Silverbear developed specifically for the Chamber.
It also has access to more data than ever before, which allows for easy reporting and instant visibility of member engagement levels.
Finally, the solution was implemented using the Microsoft Dataverse cloud-based platform, which has enabled the Chamber to leverage Microsoft’s latest technologyadvancements, incorporate a CRM platform that will continually be upgraded in line with Microsoft’s own development and always receive 100 per cent product support from Microsoft.